Privacy Policy

Last Updated: January 19, 2025

Overview

Welcome to ConverterPanda. This Privacy Policy explains how we collect, use, and protect your personal information when you use our image conversion and resizing services. We are committed to ensuring your privacy and maintaining transparency about our data practices.

Information We Collect

When you use ConverterPanda, we collect various types of personal information necessary for providing our services. This includes your name and email address when you contact us or create an account. We maintain records of all communications when you interact with our support team to provide better assistance.

We also automatically collect technical information such as your IP address, device identifiers, browser type and version, operating system details, and geographic location.

This helps us understand how users interact with our service and enables us to improve the user experience. Additionally, we gather information about website usage patterns and behavior to optimize our platform’s performance.

When you use our image conversion services, we process the images you upload along with their metadata and your conversion preferences. This information is necessary to provide our core services and is handled with strict security measures.

How We Use Your Information

Our primary use of your information is to provide and maintain our image conversion services. We process your requests, maintain service quality, and provide technical support when needed. Your information helps us send important service-related notifications and respond to your inquiries effectively.

We analyze usage patterns and website performance data to improve our services and enhance the user experience. This includes optimizing our conversion algorithms, debugging technical issues, and making our interface more user-friendly. When you consent, we may also send you promotional content about new features or services that might interest you.

Data Storage and Security

We implement robust security measures to protect your information. This includes using SSL/TLS encryption for all data transmission, maintaining secure cloud storage systems, and conducting regular security audits. Our infrastructure is protected by advanced firewall systems and strict access control mechanisms.

User files are automatically deleted after processing to maintain privacy and optimize storage. We retain personal information only as long as necessary for providing our services and maintaining account functionality. Regular backups are maintained for disaster recovery purposes, with strict security protocols governing access to backup data.

Cookie Policy

Our website uses cookies to enhance your browsing experience. Essential cookies manage your session and verify security measures, while analytics cookies help us understand how users interact with our service. We also use preference cookies to remember your language settings and interface customizations.

Third-Party Services

We work with carefully selected third-party service providers to operate our website effectively. This includes cloud storage providers, analytics services, payment processors, and email service providers. All third-party services are bound by strict data protection agreements and undergo regular compliance checks to ensure they meet our privacy standards.

Contact Information

For any questions or concerns about your privacy, you can reach us at contact@converterpanda.com for general inquiries or dillipsblogs@gmail.com for technical support. Our team typically responds within 24-48 hours during business hours (Monday-Friday, 9:00 AM – 6:00 PM EST).

Policy Updates

We regularly review and update this Privacy Policy to reflect changes in our practices and services. When we make significant changes, we will notify you by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.